Privacy Policy

1. Information We Collect

When you use our website or request assistance, we may collect:

• Business information — company name, business address, USDOT number, fleet details.
• Vehicle information — VIN, license plate number, vehicle weight, fuel type, and related compliance details.
• Contact information — name, phone number, email address.
• Payment information — payments are securely processed through trusted third-party payment processors. We do not store full credit or debit card details.
• Communication information — service-related emails, SMS reminders, and support interactions.
• Website usage data — anonymized analytics, cookies, browser/device data, and traffic insights.

2. How We Use Your Information

We use your information to:

• Provide private compliance assistance services.
• Help you navigate Clean Truck Check compliance requirements.
• Respond to customer support requests.
• Send reminders, updates, and service-related notifications.
• Improve website performance and user experience.
• Detect fraud, abuse, or unauthorized activity.
• Comply with legal obligations.

3. Payment Security

• We use secure third-party payment processors to process transactions.
• SSL encryption protects payment submissions.
• We do not store complete payment card information.
• Payment processors handle sensitive billing data under their own privacy policies.

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share limited information only when necessary:

• With trusted third-party service providers (payment processors, analytics tools, hosting providers).
• When required by law, court order, subpoena, or regulatory obligation.
• To protect our legal rights, prevent fraud, or ensure website security.

5. Cookies & Analytics

Our website uses cookies and analytics tools to improve performance and understand visitor behavior. These may include:

• Google Analytics
• Advertising tracking tools
• Performance monitoring tools

Google may collect anonymized usage data through cookies.

• Learn more about how Google collects and processes data: https://policies.google.com/technologies/partner-sites
• Opt out of Google Analytics tracking: https://tools.google.com/dlpage/gaoptout

You may disable cookies anytime through your browser settings.

6. Data Retention

We retain information only as long as necessary to:

• Provide requested services
• Maintain customer records
• Comply with legal obligations
• Resolve disputes
• Prevent fraud

Retention periods may vary depending on the type of information.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of eligible personal data
• Opt out of marketing communications
• Request information about data usage

To exercise these rights, contact us using the information below.

8. Data Protection

We implement reasonable security safeguards including:

• SSL encryption
• Secure hosting infrastructure
• Access controls
• Restricted internal access
• Fraud monitoring protections

However, no internet transmission can be guaranteed 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites, including official California resources. We are not responsible for the privacy practices or content of external websites.

10. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted here with a revised effective date.

11. Contact Us

If you have questions regarding this Privacy Policy, please contact us:

Clean Truck Check Online

Email: info@cleantruckcheckonline.com